Transparent policies for a better service experience
Last updated: July 28, 2025
We want you to be completely satisfied with AIRanker
This refund policy outlines the circumstances under which refunds may be issued and our commitment to fair and transparent billing practices.
No partial month refunds
Once billing period starts, no refunds available
Cancel anytime
Prevent future charges instantly
Keep access
Until end of current billing period
30-day refund window
Full refund within 30 days of purchase
Pro-rated consideration
Case-by-case review after 30 days
Unused portion basis
Calculated on remaining months
No refunds applicable - free plan users are not charged
Technical issues preventing service use for extended periods
Billing errors or duplicate charges
Service downtime exceeding our SLA commitments
Requests within 30 days (annual plans)
Change of mind or business needs
Failure to use the service during billing period
Violation of our Terms of Service
Requests after refund window expires
Use our contact form within the eligible timeframe
Subject: "Refund Request - [Your Account Email]"
Include the following details:
We'll review your request within 2-3 business days and respond with our decision
May be offered based on:
Before initiating a chargeback with your bank or credit card company, please contact our support team. We're committed to resolving issues directly and can often provide faster resolution.
Note: Initiating a chargeback may result in immediate suspension of your account pending resolution.
Contact
Support FormResponse Time
Within 24-48 hours
Many issues can be resolved without needing a refund. Our support team is here to help you get the most out of AIRanker!